Privacy Policy
Effective Date: October 2025
At Copier Laptop Cartridge Essentials (Pty) Ltd T/A CLC Essentials (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws.
1. Information We Collect
We may collect and process the following types of personal information:
- Contact details (name, email address, phone number, delivery address)
- Account credentials (username, password)
- Transaction and payment information (excluding full card details)
- Website usage data, including cookies, IP address, and browser type
2. How We Use Your Information
Your personal data is collected and used for purposes such as:
- Processing and fulfilling orders
- Responding to your inquiries or customer service requests
- Improving our website, services, and product offerings
- Sending important account or order updates
- Marketing and promotional communication (only with your consent)
- Complying with legal obligations and fraud prevention
3. Use of Cookies
Our website uses cookies and similar technologies to improve your experience, analyse site traffic, and assist in our marketing efforts. You can manage or delete cookies through your browser settings at any time.
4. Sharing of Personal Information
We do not sell or rent your personal information. We may share limited data with:
- Trusted service providers (such as couriers, payment processors, or IT support)
- Law enforcement or regulatory authorities if required by law
5. Data Retention and Security
We store your personal data securely and retain it only as long as necessary to fulfil the purposes for which it was collected or as required by law. We use appropriate technical and organizational measures to protect your information against loss, unauthorized access, or disclosure.
6. Your Rights Under POPIA
Under the POPIA, you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent to the processing of your data
- Object to the processing of your data for direct marketing
To exercise any of these rights, please contact us at: Email: jj@clcessentials.co.za
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
8. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact: Copier Laptop Cartridge Essentials (Pty) Ltd or CLC Essentials
Johannesburg, South Africa
Email: jj@clcessentials.co.za