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Terms & Conditions

Review the official Terms and Conditions for our online store



Terms and Conditions

We provide our services to you under the following terms and conditions. By accessing or using this website, you agree to comply with all the rules and conditions described here. Please read them carefully before using our services.

1. General

These Terms and Conditions govern your use of our website and any purchase made through it. We reserve the right to update or change any part of these Terms at any time without prior notice. By continuing to use the site, you accept any such changes.

2. Eligibility

By using this site, you confirm that you are at least 18 years of age, or that you are using the site under the supervision of a parent or legal guardian.

3. User Responsibilities

You agree not to upload, share, or distribute any material that is illegal, defamatory, obscene, or harmful, or that infringes the intellectual property rights of others. You also agree not to use the site for any fraudulent or commercial purpose without our prior written permission.

4. Account and Security

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. Please notify us immediately of any unauthorized access or breach of security.

5. Orders and Payments

  • All orders placed through our website are subject to acceptance and availability.
  • Prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise.
  • Payments must be made through the secure payment methods provided on the site.
  • We reserve the right to refuse or cancel any order in case of pricing errors, suspected fraud, or stock unavailability.
  • Once your order has been confirmed, you will receive an email with order details and payment confirmation.

6. Shipping and Delivery

  • Delivery times depend on your location and product availability.
  • We aim to dispatch orders within the timeframe indicated on the product page.
  • Delays caused by couriers, customs, or events beyond our control are not our responsibility, but we will assist wherever possible.
  • Shipping fees, if applicable, will be displayed at checkout.

7. Returns and Refunds

  • If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order.
  • Products must be returned unused, in their original packaging, and in good condition.
  • Refunds are issued once the returned item is received and inspected.
  • Return shipping costs are the responsibility of the customer, except for damaged or incorrect items.

8. Product Information and Availability

We make every effort to ensure accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies or update information without prior notice.

9. Warranties and Liability

All products are sold "as is" unless otherwise specified. Manufacturer warranties may apply to certain products. Our liability for defective products is limited to the repair, replacement, or refund of the affected item. We are not responsible for indirect or consequential damages resulting from the use of our products.

10. Intellectual Property

All content on this site, including text, images, logos, and graphics, is the property of Copier Laptop Cartridge Essentials (Pty) Ltd t/a CLC Essentials and protected under copyright laws. You may not reproduce, distribute, or modify any part of this website without our prior written consent.

11. Privacy and Data Protection

Your personal information is handled according to our Privacy Policy and the Protection of Personal Information Act (POPIA). We use your data only to process orders and improve our services.

12. Cookies

This website uses cookies to enhance your browsing experience and analyse site traffic. By continuing to use the site, you consent to our use of cookies. You may adjust your preferences in your browser settings at any time.

13. Termination of Use

We reserve the right to terminate or restrict your access to the site at our sole discretion if we believe that you have violated these Terms and Conditions or any applicable law.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising shall be subject to the jurisdiction of South African courts.

15. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will always be available on this page, and continued use of the site will signify your acceptance of any revisions.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Email: jj@clcessentials.co.za
Phone: +27 664341026/ 787484205
Company: Copier Laptop Cartridge Essentials (Pty) Ltd or
CLC Essentials

Last updated: October 2025

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